14. Premium, web account, cloud, and backups

1. 01Open Settings > Premium code.
2. 02Scan the QR code displayed in WAVEO or open the indicated waveo.tv address from a trusted device.
3. 03Sign in to the correct web account, then purchase or select an available code.
4. 04In WAVEO, enter the 12-character Premium code exactly as displayed.
5. 05Confirm and wait for the device confirmation.
6. 06Open the desired feature again to check that it is unlocked.

1. 01To remove entitlement from the current device, open Settings > Premium code > Revoke this device, then confirm.
2. 02To manage another device or free a slot when the quota is full, open your WAVEO account on waveo.tv or through the offered Companion flow.
3. 03Select the relevant Premium code.
4. 04View the devices and the number of slots allowed by the displayed plan.
5. 05Rename a device to identify it easily, or remove one you no longer use.
6. 06On the relevant TV, open Settings > Premium code again to check its status.

• Format rejected: check all 12 characters, confusion between letters and numbers, and added spaces.
• Code expired, already used, or linked to another account: check its status in the WAVEO account.
• No slot available: remove an old device or change the plan from the account.
• Device not recognized after activation: check the Internet connection, restart WAVEO, then open Settings > Premium code again.
• Too many attempts: wait before trying again and use only the code that is still active.
• Feature still locked: check whether it requires paid Premium access, an external service, or a compatible version.

1. 01Open Settings > My Wave settings.
2. 02Choose which Movies and Series sections to display and change their order.
3. 03Choose the order and visibility of the My Wave TV tabs: Favorites, History, Reminders, Recordings, and Sports when available.
4. 04Configure the banner, its content, rotation, and pause on focus according to the visible options.
5. 05Return to My Wave and refresh the page to check the result.

• Always: the linked playlist configuration, its primary EPG URL, and its configured EPG sources.
• Optional: compatible favorites.
• Optional, within the same category: compatible history and progress.
• After linking: compatible changes are grouped and sent automatically; manually downloading the remote state remains possible.

Premium must be active on both devices. Connect the Google account when WAVEO asks on a device using Google Play; on Fire TV or a device without Google Play, activate the Premium code first. Also create or select the destination profile.

1. 01On the source device, open Settings > Cloud Sync > Share this device.
2. 02Choose the playlist to share.
3. 03Choose whether favorites, then history and progress, should accompany the playlist.
4. 04Generate the Cloud code and keep this screen open.
5. 05On the destination device, activate the profile that will receive the playlist, then choose import by Cloud code in the wizard or add-playlist flow.
6. 06Enter the code within 10 minutes and confirm the import.
7. 07Then refresh the playlist and EPG, and check the transferred data.

1. 01Open Settings > Cloud Sync.
2. 02Select the linked playlist.
3. 03Choose Download to immediately retrieve the remote state when a manual refresh is needed.
4. 04Check the selected categories before an important upload or download.
5. 05To stop exchanges, disable synchronization for this playlist.
6. 06Disconnect the Google account only if you also want to remove the locally retained Cloud mappings.

• Code invalid, expired, or already used: generate a new code on the source device.
• Premium required: check access on both devices and the Google account when the device uses Google Play.
• Authentication rejected: check the selected account and requested permissions.
• Data missing: check the shared categories, imported playlist, and mappings that are still valid in the catalog.
• EPG empty after import: refresh the sources, because the downloaded grid and manual assignments are not transferred.
• With Trakt active on the destination profile, Trakt remains the reference for VOD favorites, history, and progress; the corresponding Cloud VOD categories may be ignored.

1. 01Open Settings > Preferences > Backup & restore.
2. 02Check that Premium is active, then choose Back up now.
3. 03Grant storage access if Android asks.
4. 04Wait for confirmation, then find the archive named wave_backup_…zip in Downloads.
5. 05Copy it to safe storage if you are preparing to reinstall or change devices.

1. 01Create a backup of the current state before any restoration.
2. 02Open Settings > Preferences > Backup & restore, then choose Restore.
3. 03Select the WAVEO archive with the Android document picker.
4. 04Read the warning and confirm the replacement.
5. 05Allow WAVEO to finish the operation and restart.
6. 06Check the profiles, playlists, settings, and recording destinations.
7. 07Reconnect Google, Trakt, or OpenSubtitles if their permissions are no longer valid.

• You want only the playlist and a few compatible usage categories: use Cloud Sync.
• You want to restore the broadest possible local configuration: create a backup and restore it.
• You want only to recover the VOD activity shared with a third-party service: reconnect the correct Trakt profile.
• You are changing only the Premium entitlement: activate the new device with the appropriate account and code.
• You need to retain recording files: copy them separately and reconfigure their destination.