Premium codes and available slots

1. 01In Premium codes, open Import an older purchase.
2. 02Select Premium code or Google Play order.
3. 03Enter your 12-character code or your Google Play order ID. You only need one of them.
4. 04Choose Verify and read the result.
5. 05If restoration is available, choose Restore and check that the code appears in your account.

If the purchase is already linked to another account, sign in to that account. If verification does not offer restoration, keep your proof of purchase for a private support request.

1. 01Choose Get a premium code.
2. 02Check the offer and price on the payment page.
3. 03After paying, return to My Wave and wait for confirmation.
4. 04Refresh the list if the code has not appeared yet.

If confirmation is still pending, wait and refresh before making another purchase.

You can enter the code in Settings > Premium code on the device, or set up its activation from My Wave.

1. 01Expand the code you want to use and choose Add a device.
2. 02Select a saved device or enter the ID shown by Waveo on its welcome or add-playlist screen.
3. 03Choose Activate Premium.
4. 04Update Waveo on that device, then restart the app with an Internet connection.
5. 05Refresh the devices and requests to check the activation.

This activates Premium. To install a playlist as well, use Activation.

• An active slot is in use by a device.
• A reserved slot is set aside for a pending activation. It is no longer available for another device.
• In Pending activations, Cancel request releases the reserved slot if activation has not yet completed.
• A remote Premium activation request expires after 24 hours and releases its reservation.
• If the device is already activated, revoke its access to free the slot.

1. 01On the relevant code, choose Add slots.
2. 02Enter the number of extra slots.
3. 03Check the capacity after purchase and the total price.
4. 04Continue to payment, then refresh your codes after confirmation.

A Premium slot lets one device use Waveo. It does not increase the number of simultaneous streams allowed by your provider.

• Active: rename a device to recognise it, or revoke its access to the selected code.
• Revoked: review previous access and choose Remove from list for entries you no longer need.
• Devices: open this section for an overview of your devices and their codes.